Resident Service Coordinator
Alexandria, VA
Mason at Van Dorn
Mason at Van Dorn
The Resident Service Coordinator position is the management office "Ambassador" to the tenants. Bridge Property Management's image is reflected in the attitude, appearance, and image portrayed by the Resident Service Coordinator.
ESSENTIAL FUNCTIONS:
- Office administrative functions
- Coordinating tenet request
- Working with maintenance team to resolve requests
- Input information into computer systems accurately and timely
- Arrange and plan various events and classes
- Assist in planning resident functions
- Follow Bridge policies and procedures and comply with Fair Housing, state and federal laws
- Follow all safety procedures and notify supervisor of safety hazards
- Special projects and other responsibilities as assigned
QUALIFICATIONS:
- Excellent customer service skills
- Ability to communicate effectively and develop relationships quickly
- Leasing, sales and closing skills
- Competence in the use of standard office equipment including telephones, Internet, fax machine, and photocopier
- Basic computer and data-entry skills
- Demonstrate strong work ethics with the ability to adapt to change
- Understand and carry out oral and written instructions
SKILLS AND ABILITIES:
- High school graduate or equivalent
- 6 months service industry experience
- Regular office work, however, occasional outside duties in all weather conditions